1. Agreement to Terms
By accessing or using the website located at refreshyouthan.world (the "Website") and any services offered by Refreshyouthan (the "Services"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms in their entirety, you must not access or use the Website or Services.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Refreshyouthan ("we," "us," or "our"), a business operating at 3 Beach Street, Queenstown 9300, New Zealand.
2. Description of Services
Refreshyouthan provides outdoor nature education, consulting and guidance, personalised recreational activity plans, educational products, and structured programmes and challenges. All content and services offered through the Website are intended for general informational and recreational purposes only.
Our Services include but are not limited to:
- Educational content about nature-based practices and outdoor activities
- One-on-one consulting and guidance sessions
- Personalised non-clinical activity plans
- Digital guides, workbooks, and video series
- Group programmes, seasonal challenges, and community activities
- Guided outdoor sessions in the Queenstown and Wakatipu Basin area
We explicitly state that our Services do not constitute medical advice, diagnosis, treatment, psychological therapy, or any form of clinical intervention. Users should consult qualified healthcare professionals for any health-related concerns.
3. Eligibility
You must be at least eighteen (18) years of age to use our Website and Services. By using the Website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are accessing the Website on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.
4. User Accounts and Registration
Certain Services may require you to create an account or provide personal information. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.
5. Acceptable Use
When using our Website and Services, you agree not to:
- Violate any applicable local, national, or international law or regulation
- Infringe upon the intellectual property rights of Refreshyouthan or any third party
- Transmit any harmful, offensive, defamatory, or unlawful content
- Attempt to gain unauthorised access to our systems, servers, or networks
- Use automated tools (bots, scrapers, crawlers) to access the Website without our written permission
- Interfere with or disrupt the Website's functionality or security measures
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Use the Website for any commercial purpose not expressly authorised by us
- Collect or harvest personal information of other users without their consent
We reserve the right to suspend or terminate your access to the Website and Services if we determine, in our sole discretion, that you have violated these acceptable use provisions.
6. Intellectual Property Rights
All content on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of Refreshyouthan or its content suppliers and is protected by New Zealand and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Website without our prior written consent, except for:
- Temporary storage of pages in your browser cache for personal, non-commercial viewing
- Printing a reasonable number of pages for personal, non-commercial reference
- Materials explicitly designated as downloadable for enrolled programme participants
7. Educational Content Disclaimer
All information provided on the Website and through our Services is for general informational and educational purposes only. The content is not intended to be a substitute for professional medical, psychological, nutritional, or therapeutic advice, diagnosis, or treatment.
Always seek the advice of qualified professionals with questions regarding any health condition or before starting any new physical activity programme. Never disregard professional advice or delay seeking it because of something you have read on our Website or received through our Services.
Individual experiences with outdoor activities and nature-based practices may vary. We make no representations about specific outcomes or results from participating in our programmes or following our educational content.
8. Outdoor Activity Risks
Participation in outdoor activities, guided sessions, and nature-based programmes involves inherent risks, including but not limited to uneven terrain, weather conditions, wildlife encounters, and physical exertion. By participating in any outdoor activity associated with our Services, you acknowledge and accept these risks.
You are responsible for assessing your own physical fitness and preparedness before engaging in any outdoor activity. We provide safety guidelines and route information, but you participate at your own risk. We recommend appropriate insurance coverage for outdoor recreational activities.
9. Payment and Pricing
Prices for programmes, consulting sessions, and educational products are displayed on the Website or communicated during the enrolment process. All prices are in New Zealand Dollars (NZD) unless otherwise stated. We reserve the right to modify pricing at any time, but changes will not affect purchases already confirmed.
Payment is processed through secure third-party payment providers. By making a purchase, you agree to the payment terms presented at checkout. For refund conditions, please refer to our Refund Policy.
10. Third-Party Links
The Website may contain links to third-party websites or services that are not owned or controlled by Refreshyouthan. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party content or services.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Refreshyouthan, its directors, employees, partners, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of (or inability to access or use) the Website or Services
- Any conduct or content of any third party on the Website
- Any content obtained from the Website or Services
- Unauthorized access, use, or alteration of your transmissions or content
- Participation in outdoor activities or nature-based programmes
Our total liability for any claims arising from or related to these Terms or the Services shall not exceed the amount you paid to us in the twelve months preceding the claim.
12. Indemnification
You agree to defend, indemnify, and hold harmless Refreshyouthan and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Website and Services, your violation of these Terms, or your violation of any rights of a third party.
13. Privacy
Your use of the Website is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference. Please review these policies to understand our data collection and processing practices.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
15. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in New Zealand.
If you are a consumer in the European Economic Area, you may also have rights under the mandatory consumer protection laws of your country of residence, and nothing in these Terms affects those rights.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms, together with the Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and Refreshyouthan regarding your use of the Website and Services, superseding any prior agreements or understandings.
18. Contact Information
For questions about these Terms of Use, please contact:
Refreshyouthan
3 Beach Street, Queenstown 9300, New Zealand
Email: admin@refreshyouthan.world
Phone: +64 3 441 3222